1win Rules and Regulations in Pakistan

These terms set the legal rules for use of 1win services in Pakistan. They apply to every user who accesses the official website or mobile application after registration or while browsing. You must read and accept these terms before placing any bet or using bonuses. Use of the platform is allowed only where betting on an event is not prohibited by your local law.

General Terms

  • Agreement to terms
    • By creating an account or continuing to use the services, you confirm that you have read and agree to these general terms, the privacy policy, the betting rules, and any bonus conditions that apply to a promotion.
    • Local law in Pakistan restricts gambling. You are responsible for checking if legal access to betting is allowed in your location and for complying with all applicable laws.
  • Eligibility and registration
    • You must be at least 18 years old and capable of entering a binding agreement.
    • Only one account per person is permitted. Multiple accounts, shared accounts, or accounts opened on behalf of third parties are not allowed.
    • Accurate information must be provided during registration, including name, date of birth, and contact details. You may be asked to verify identity using CNIC, passport, or other documents issued by NADRA.
  • Changes to terms
    • The operator may update these terms to reflect legal, regulatory, or operational requirements.
    • Updated terms take effect upon posting. Continued use of the services after changes means you accept the revised terms.
  • Proper use of the platform
    • You agree to use the site and app only for lawful betting and gaming activities, and not for fraud, abuse, or unlawful transfers.
    • Scripts, bots, arbitrage based on obvious errors, and any manipulation of odds or systems are prohibited.
  • Content and intellectual property
    • All site content, odds displays, software, trademarks, and data are protected. You receive a limited licence to use the services for personal, non-commercial betting.
    • Copying, scraping, reverse engineering, or redistributing content is not allowed without written consent.
  • Liability limitations
    • Services are provided on an as-available basis. No guarantee is given that events, markets, or odds will be uninterrupted or error-free.
    • The operator is not liable for internet failures, device issues, or third-party outages. To the maximum extent permitted by law, indirect or consequential losses are excluded.

General Betting Rules

  • Eligibility to place bets
    • Only verified users who meet age and legal requirements may place a bet.
    • Bets can be placed in PKR where available. If your account currency differs, an exchange rate may apply.
  • Bet acceptance and settlement
    • A bet is accepted when it appears in your betting history with a unique reference number.
    • Markets may be suspended or closed at any time. Bets placed after an event is determined or after a market has closed will be void.
    • Settlement is based on official results from the governing body of the event. If a result is later corrected, the original settlement may stand unless the rules state otherwise.
  • Minimums, maximums, and odds
    • Minimum and maximum stakes are set per market and may vary.
    • Payout caps may apply to certain sports or competitions. Check market info before placing bets.
    • Odds are subject to change until acceptance. In case of palpable error in odds or lines, the operator may void the affected bets or settle at the correct price.
  • Calculation of wins and losses
    • Returns are calculated as stake multiplied by the accepted odds for winning selections, subject to any applicable rules and caps.
    • For accumulator bets, all legs must win unless stated in specific market rules.
  • Restrictions and suspensions
    • You must not place bets from jurisdictions where betting is not allowed.
    • The operator may limit stakes, refuse a bet, or suspend an account where integrity risks or regulatory concerns exist.
  • Cancellations and voids
    • Bets may be voided for abandoned events, incorrect pricing, late bets, or rule breaches.
    • If an event is postponed, bets may stand or be void depending on the sport-specific rules published in the help centre.
  • Bonuses and free bets
    • Bonus funds, free bets, and promotions have specific terms, turnover requirements, and expiry dates. Read the promotion rules before use.

Payment Rules

  • Deposits
    • Funding your account is allowed only from payment methods registered in your own name.
    • Available methods for Pakistan may include local bank transfer, card payments, selected e-wallets, and mobile money services such as JazzCash or Easypaisa, subject to availability. Limits and any fees are shown at checkout.
    • Deposits may be delayed by bank checks, third-party gateways, or compliance reviews.
  • Withdrawals
    • Withdrawals are paid to the same method used for deposit when possible. Proof of ownership may be required.
    • Processing times vary by method and can be extended for security checks, weekends, or public holidays in Pakistan or the processor’s jurisdiction.
    • Minimum and maximum withdrawal amounts apply per transaction. Currency conversion may apply for non-PKR methods.
  • KYC and AML checks
    • Before a payout, identity, age, and address verification may be required using CNIC, passport, utility bill, or bank statement.
    • Additional source of funds information may be requested if activity exceeds usual thresholds.
  • Transaction restrictions
    • Third-party payments, cash deposits, and business accounts are not permitted.
    • The operator may decline, reverse, or freeze transactions where fraud, chargeback risk, sanctions issues, or policy breaches are suspected.
  • Cancellations and errors
    • Deposit or withdrawal requests can be cancelled by you only while pending. Once processed, reversal may not be possible.
    • If funds are credited due to technical error, the incorrect amount will be reversed and related bets may be void.

Responsible Gambling

  • Commitment to safer betting
    • Betting should be recreational. You are encouraged to set limits and read guidance on safer play before placing bets.
  • Control tools
    • Deposit limits: set daily, weekly, or monthly caps on your account.
    • Loss limits: restrict net losses over a chosen period.
    • Session limits and reality checks: receive reminders about time spent on betting services.
    • Time-out: suspend access for a short period.
    • Self-exclusion: block access for a longer period and opt out of bonuses during exclusion.
  • Identifying risk
    • Warning signs include chasing losses, increasing stakes, or neglecting work or family due to betting.
    • A self-assessment questionnaire is available to help you evaluate risk.
  • Protection of minors
    • No betting for persons under 18. Parents and guardians should use device-level controls and avoid sharing account details.
  • Help and support
    • Gambling Therapy: online support and resources.
    • GamCare: counselling and live chat services.
    • Local health services and mental health professionals can provide confidential assistance in Pakistan.
    • If you feel at risk, consider self-exclusion immediately.

Anti-Money Laundering

  • Legal obligations
    • The operator applies risk-based anti-money laundering and counter-terrorism financing measures and complies with applicable international standards. Services are not provided where prohibited by law.
  • Know Your Customer
    • Identity verification may include collection of CNIC or passport details, proof of address, payment method checks, and facial verification where required.
    • Politically exposed person and sanctions screening may be conducted.
  • Monitoring and detection
    • Transactions are monitored for unusual patterns, rapid deposits and withdrawals, use of third-party accounts, and activity inconsistent with stated profile.
    • The operator may request source of funds or source of wealth information.
  • Consequences of breaches
    • Accounts may be restricted, suspended, or blocked. Funds can be frozen pending investigation.
    • Where required, suspicious activity may be reported to relevant authorities and bonuses removed from the account.

Privacy Policy

  • Data collected
    • Identification and contact data provided during registration and verification.
    • Account and betting data, including device information, IP address, and log data.
    • Payment and transactional data, subject to PCI-DSS and security controls.
    • Cookie and analytics data used to improve services and odds presentation.
  • How data is used
    • To operate the account, process bets and payouts, manage bonuses, and provide customer support.
    • To meet legal obligations, including age verification, AML checks, and fraud prevention.
    • To improve performance, personalise settings, and ensure responsible use tools function as intended.
  • Sharing and transfers
    • Data may be shared with verification providers, payment processors, risk and fraud partners, and regulators where legally required.
    • Cross-border transfers may occur. Appropriate safeguards are applied where required by law.
  • Your rights
    • You may request access to your personal data, ask for correction of inaccuracies, or request deletion where legally possible.
    • You may object to or restrict certain processing and can withdraw consent for non-essential processing at any time.
    • Requests can be made through the account settings or customer support.
  • Retention
    • Personal data is retained only for as long as needed for legal, regulatory, and operational purposes, including dispute handling and tax compliance.

Security

  • Security commitments
    • The operator uses technical and organisational measures to protect your account and transactions. Absolute security cannot be guaranteed, but strong controls are applied.
  • Technical measures
    • Transport Layer Security for data in transit and encryption of sensitive fields at rest.
    • Hashing and salting of authentication credentials.
    • System segmentation, firewalls, and intrusion detection, plus continuous activity monitoring.
  • Account protections
    • Two-factor authentication is available. You are responsible for maintaining the confidentiality of your login details.
    • Device verification, session controls, and automatic logouts help prevent unauthorised use.
  • Incident response
    • Security events are logged and investigated. Where required by law, material breaches may be notified to affected users and relevant authorities.

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