Responsible Gaming

Gambling always carries the risk of financial loss. Plan your play, protect your budget, and keep betting in balance. Responsible play supports your financial and emotional health.

Core principles for players in Pakistan:

• Treat betting as entertainment, not income.
• Set a budget in PKR and stick to it.
• Use money you can afford to lose.
• Set time limits and take regular breaks.
• Avoid chasing losses.
• Keep betting separate from work, family, and studies.
• Track your activity and review your spend.
• Protect minors. Under 18s must not play. Consider parental controls like Qustodio or Net Nanny on shared devices.

On 1win, you can use these tools to stay in control:

• Deposit limits (daily, weekly, monthly).
• Loss and wager limits.
• Reality checks and session timers.
• Time-out options (from short breaks to several weeks).
• Self-exclusion for longer pauses.
• Account history, transaction statements, and activity reports.
• Opt out of marketing and bonuses.

Warning signs can develop gradually. Early attention helps protect your health and finances. Betting addiction is a serious condition that needs timely support.

Possible indicators:

• Preoccupation with gambling or constant thoughts about the next bet.
• Increasing stakes to feel the same excitement.
• Chasing losses after a bad session.
• Hiding activity or lying about time and spend.
• Using money meant for bills, education, or family needs.
• Borrowing, selling items, or using credit for betting.
• Mood swings, anxiety, or irritability when not playing.
• Missed work, studies, or social duties due to gambling.
• Failed attempts to cut down or stop.
• Gambling to escape stress, low mood, or problems.

Address the problem early and use structured steps. Practical, steady changes support recovery and reduce harm.

Recommendations from 1win and independent experts:

• Set or tighten deposit, loss, and wager limits immediately.
• Activate reality checks and session reminders to manage playing time.
• Use a time-out to pause access and reset habits.
• Request self-exclusion through 1win support for a longer break.
• Remove saved payment methods and limit access to credit.
• Opt out of bonuses and promotional messages.
• Install blocking tools such as Gamban or BetBlocker on devices.
• Keep a spending diary in PKR and review it weekly.
• Share your plan with a trusted person for support and accountability.
• Seek professional counselling for addiction and related stress.

Specialist support can make a major difference. Services below offer confidential guidance for gambling problems and mental health in Pakistan.

• Gambling Therapy (global online support): https://www.gamblingtherapy.org/
• GamCare live chat and advice: https://www.gamcare.org.uk/get-support/talk-to-us-now/
• Gamblers Anonymous online meetings: https://www.gamblersanonymous.org/ga/meetings
• Marham Pakistan, psychologists and psychiatrists: https://www.marham.pk
• Oladoc Pakistan, mental health specialists: https://oladoc.com/pakistan/psychologist
• Sehat Kahani, telehealth mental health services: https://sehatkahani.com/patients/mental-health
• Taskeen, Pakistan mental health education and support: https://taskeen.org

Services listed are independent. Availability may change.

If you are worried about your play, contact support for confidential assistance. The team can help set limits, arrange time-outs, or process self-exclusion.

Ways to reach 1win support in Pakistan:

• Live chat in the website and mobile app, anytime.
• Help Centre contact form inside your account.
• Email via the Help section of your account area.
• Self-exclusion and limit requests through live chat or email.
• Account statements and activity reports on request.