1win KYC & AML Policy

KYC and AML procedures are applied to verify identity, prevent fraud, and combat financial crime across casino and sportsbook services offered in Pakistan by 1win. These measures align with regulatory requirements and protect the account holder.

• Fair play backed by consistent rules and audits
• User safety through targeted security measures
• Transparency in identity check and payments
• Compliance with Pakistan AML/CTF regulatory requirements
• Account protection against misuse and suspicious activity

Every new user must complete ID verification before gaining full access to features, including deposits and withdrawals. Document submission may be requested at registration and during periodic reviews.

• Government-issued photo identity document
• Evidence of residential address
• Proof that the payment method is owned by the account holder
• Explanation of source of funds or source of wealth when risk-based checks require it
• Live selfie or biometric confirmation to match the identity document

The platform implements layered security measures to deter money laundering and illegal activity. Controls operate on a risk-based approach and focus on transaction monitoring and early detection of suspicious activity.

• Continuous monitoring of transactions and gameplay patterns
• Automated detection rules and alerts for unusual or suspicious activity
• Enhanced due diligence for high-risk profiles, events, or jurisdictions
• Reviews of large or unusual transfers, rapid turnover, and complex betting behaviours
• Customer risk scoring and periodic reassessment
• Screening against United Nations sanctions, domestic proscribed persons lists in Pakistan, and politically exposed persons databases
• Reporting obligations to the Financial Monitoring Unit and competent authorities when required, alongside record-keeping for legally mandated periods

To support KYC and AML objectives, the platform restricts behaviours that undermine identity verification and account security. Any suspicious activity may lead to immediate controls.

• Operating multiple accounts or impersonating others
• Submitting forged, altered, or stolen documents
• Attempts to launder proceeds of crime or fund prohibited organisations
• Manipulating systems, bets, or payment flows
• Sharing, selling, or transferring account access
• Using third-party or anonymous payment instruments
• Misrepresenting identity or beneficial ownership

Breaches of this policy or failure to satisfy verification requests trigger enforcement under applicable laws and platform rules. Actions are proportionate to risk and regulatory requirements.

Measures may include temporary or permanent account suspension, freezing or confiscation of funds linked to suspicious activity, cancellation of bets or winnings, reporting to competent authorities where applicable.

Users must provide accurate and current personal data and complete identity check steps within requested timelines. Document submission must be clear and legible, and any additional information needed for enhanced due diligence must be provided promptly. Only payment methods owned by the account holder may be used for deposits and withdrawals. Users should protect credentials, enable available account protection tools, and report suspicious activity or security incidents without delay.

The platform maintains fair play and transparency to protect users in Pakistan and sustain a safe environment for betting and gaming. Controls are guided by AML/CFT standards and responsible gaming principles.

• Compliance with KYC/AML standards and local regulatory requirements
• Confidentiality and protection of personal data, processed lawfully and proportionately
• Ongoing transaction monitoring to detect suspicious activity
• Prevention of manipulation, collusion, or unfair behaviour
• User support on safety, responsible gaming, and identity check matters
• Shared responsibility between the platform and users for account protection
• Equal conditions for all users, regardless of status