1win KYC & AML Policy

To protect the platform and community, 1win applies KYC and AML controls to verify identity, prevent fraud, and combat financial crime. These security measures support account protection and a compliant gaming environment in Bangladesh.

• Fair play grounded in verified account holder status
• User safety through ongoing transaction monitoring and ID verification
• Transparency in document submission requirements and outcomes
• Compliance with applicable regulatory requirements in Bangladesh
• Protection of personal data under strict access controls

Every new user must complete identity verification before full access to services. The company may request document submission that confirms identity and entitlement to use payment channels.

• Government-issued photo identification
• Proof of residential address
• Evidence that the payment method is owned by the account holder

To prevent money laundering, terrorist financing, and other illegal activity, 1win applies layered AML controls and security measures. These measures align to the Money Laundering Prevention Act, 2012, the Anti-Terrorism Act, 2009, BFIU guidance, and relevant international standards.

• Transaction and account activity monitoring using risk-based rules
• Automated detection rules to flag suspicious activity patterns
• Enhanced due diligence for higher-risk profiles, events, or jurisdictions
• Review and approval process for large or unusual transfers and withdrawals
• Customer and payment risk scoring that is updated over time
• Sanctions, watchlist, and PEP screening prior to payouts and periodically
• Timely reports to the Bangladesh Financial Intelligence Unit (BFIU) and other competent authorities where required by reporting obligations

Platform use is subject to restrictions that support KYC and AML controls and help deter financial crime. Violations may lead to enforcement under this policy.

• Creating or using multiple accounts to obscure identity
• Submitting forged, altered, or stolen documents
• Any attempt to launder funds or conceal the source of money
• Manipulating systems, games, or payment workflows
• Sharing, selling, or transferring account access
• Using third-party cards, wallets, or bank accounts
• Misrepresenting identity or acting on behalf of another person

Non-compliance or red flags may trigger immediate review and action under applicable laws and licensing conditions.

Possible measures include temporary or permanent account suspension, freezing or confiscation of funds linked to suspicious activity, cancellation of bets or winnings, reporting to competent authorities where applicable.

Users must submit accurate and up-to-date personal data and complete verification promptly when requested. Additional document submission may be required at any time, and users must respond in a timely manner. Only payment instruments owned by the account holder may be used for deposits or withdrawals. Any suspicious activity noticed in an account should be reported without delay. Responsible gaming practices are expected at all times.

1win maintains fair play and transparency to safeguard users and preserve a secure environment for online gaming in Bangladesh. The following principles guide ongoing controls and user interactions.

• Adherence to KYC, AML, and CTF standards and regulatory requirements
• Confidentiality and protection of personal data
• Continuous monitoring for suspicious activity and timely escalation
• Prevention of manipulation, collusion, or unfair conduct
• User assistance on safety and compliance matters
• Shared responsibility between the platform and users
• Equal and consistent conditions for all verified customers